Support
A_Manage_Profile
MAIN DASHBOARD
Sort by
  • ID
  • Title
  • Access
franchise:L_Loading_Films
Loading Films
+ Create ➘ Import

Basic Information

The unique ID of this show. Useful for trouble shooting and support requests.
The company or individual who controls the intellectual property for this show.
Depending on a variety of elements, you may not be able to change the current status. In particular, only an admin can make a film, series, or video live, and only when it is ready.
Original Content Did we help fund the creation of this content?
Exclusive Content Are we the only site on which you can find this content?
Main Language The language that occurs most frequently in the show.
Depending on how many languages we are supporting, your work may appear in multiple languages. The title is a little bit different than other information in that your title may not match the language of the work or may have a single title for all non-native uses as well as a native title. The "La Dolce Vita", for example, is known worldwide by it's Italian title and does not get translated into local languages. Sometimes the English title is used everywhere except in the native country, where a work is known by its native title. The choice is yours.
Country of Origin The main country responsible for this show.
The artist or artists behind this music video.
Any guests artists or other key supporting artists in the music video.
A comma-separated list of the directors, writers, or other key creative forces behind the show.
A comma-separated list of the lead actors in the show.
A comma-separated list of the supporting actors in the show.
A comma-separated list of critical crew members who should be mentioned on the show page.
Scheduled Launch The date when this film, series, or video is scheduled to appear on the public web site. Seasons and episodes may have different dates.
Target Launch Date The date on which you would like this show to begin rolling out. We will alter this date to reflect the larger calendar for the site.

Extended Information

Genres One to three genres under which the show should be classified.
Perspectives Perspectives identify the perspective from which the story is being told—the writers, the directors, etc.
Themes Select the themes that should associated with the show.
Identify any aspects of the content viewers should know about before watching this show.
A single-sentence description of the plot.
The synopsis is the main text that encourages a viewer to start watching. It should be a paragraph or two that sets up the story for the viewer and makes them want to see more.
Sometimes people search on things they know to find similar titles. If your show is of interest to fans of well-known movies or series, list them here separated by commas.

Social Media

A comma-separated list of hashtags you use in promoting this work.
The instagram account for this show, if any.
The Twitter account for this show, if any.
The URL for the show Facebook page.
The official web site for this show
The URL for the IMDB page of this film or series.

Integrations

The UA number/tracking ID from your Google Analytics account if you have one.

Video Assets

Posters and Logos

Logo
Logo A logo that we can use when we promote your show. Ideally, this is a transparent PNG so we can overlay it on video promotions artwork we create.
Topshelf Poster
Topshelf Poster
1940x692 The topshelf poster is used when promoting a work on the home screen or one of the category pages or on Apple TV.
Download PSD Template
Portrait Poster
Portrait Poster
508x752 A 508x752 JPG poster that serves as your "tile image" when people browse on mobile devices. The image should include the title.
Download PSD Template
Portrait Background
Portrait Background
2048x2732 This 2048x2732 image serves as the background for your show page in portrait mode. It should be dark with no text.
Download PSD Template
Landscape Poster
Landscape Poster
1920x1080 A 1920x1080 JPG poster that serves as your "tile image" when people browse site content. The title should be present in the graphic.
Download PSD Template
Landscape Background
Landscape Background
1920x1080 This 1920x1080 background should have no text and be dark in color. It is used for the background for your film page in landscape mode.
Download PSD Template
Sort by
  • ID
  • Title
  • Access
franchise:L_Loading_Series
Loading Series
+ Create ➘ Import

Basic Information

The unique ID of this show. Useful for trouble shooting and support requests.
The company or individual who controls the intellectual property for this show.
Depending on a variety of elements, you may not be able to change the current status. In particular, only an admin can make a film, series, or video live, and only when it is ready.
Original Content Did we help fund the creation of this content?
Exclusive Content Are we the only site on which you can find this content?
Main Language The language that occurs most frequently in the show.
Depending on how many languages we are supporting, your work may appear in multiple languages. The title is a little bit different than other information in that your title may not match the language of the work or may have a single title for all non-native uses as well as a native title. The "La Dolce Vita", for example, is known worldwide by it's Italian title and does not get translated into local languages. Sometimes the English title is used everywhere except in the native country, where a work is known by its native title. The choice is yours.
Country of Origin The main country responsible for this show.
The artist or artists behind this music video.
Any guests artists or other key supporting artists in the music video.
A comma-separated list of the directors, writers, or other key creative forces behind the show.
A comma-separated list of the lead actors in the show.
A comma-separated list of the supporting actors in the show.
A comma-separated list of critical crew members who should be mentioned on the show page.
Scheduled Launch The date when this film, series, or video is scheduled to appear on the public web site. Seasons and episodes may have different dates.
Target Launch Date The date on which you would like this show to begin rolling out. We will alter this date to reflect the larger calendar for the site.

Extended Information

Genres One to three genres under which the show should be classified.
Perspectives Perspectives identify the perspective from which the story is being told—the writers, the directors, etc.
Themes Select the themes that should associated with the show.
Identify any aspects of the content viewers should know about before watching this show.
A single-sentence description of the plot.
The synopsis is the main text that encourages a viewer to start watching. It should be a paragraph or two that sets up the story for the viewer and makes them want to see more.
Sometimes people search on things they know to find similar titles. If your show is of interest to fans of well-known movies or series, list them here separated by commas.

Social Media

A comma-separated list of hashtags you use in promoting this work.
The instagram account for this show, if any.
The Twitter account for this show, if any.
The URL for the show Facebook page.
The official web site for this show
The URL for the IMDB page of this film or series.

Integrations

The UA number/tracking ID from your Google Analytics account if you have one.

Video Assets

Posters and Logos

Logo
Logo A logo that we can use when we promote your show. Ideally, this is a transparent PNG so we can overlay it on video promotions artwork we create.
Topshelf Poster
Topshelf Poster
1940x692 The topshelf poster is used when promoting a work on the home screen or one of the category pages or on Apple TV.
Download PSD Template
Portrait Poster
Portrait Poster
508x752 A 508x752 JPG poster that serves as your "tile image" when people browse on mobile devices. The image should include the title.
Download PSD Template
Portrait Background
Portrait Background
2048x2732 This 2048x2732 image serves as the background for your show page in portrait mode. It should be dark with no text.
Download PSD Template
Landscape Poster
Landscape Poster
1920x1080 A 1920x1080 JPG poster that serves as your "tile image" when people browse site content. The title should be present in the graphic.
Download PSD Template
Landscape Background
Landscape Background
1920x1080 This 1920x1080 background should have no text and be dark in color. It is used for the background for your film page in landscape mode.
Download PSD Template
Sort by
  • ID
  • Sequence
  • common:H_Label
  • Episodes
+ Create
» »
season_form:HELP_ID
Depending on a variety of elements, you may not be able to change the current status. In particular, only an admin can make a season live, and only when it is ready and the franchise is live.
Which season number is this?
Typically the label is something like "Season 1" or "Series 1", but you may get fancier if you name your seasons.
Scheduled Launch The date when this season is scheduled to appear on the public web site. Episodes may have different dates.
Target Launch Date The date on which you would like this season to begin rolling out. We will alter this date to reflect the larger calendar for the site.
This governs how episodes will be launched for the season. We recommend weekly.
Describe the story arc for this season.

Trailers

+ Add

Episodes

+ Add

Supplemental Content

+ Create

Posters and Logos

Portrait Poster
Portrait Poster
508x752 A 508x752 JPG poster that serves as your "tile image" when people browse on mobile devices. The image should include the title.
Download PSD Template
Landscape Poster
Landscape Poster
1920x1080 A 1920x1080 JPG poster that serves as your "tile image" when people browse site content. The title should be present in the graphic.
Download PSD Template
episode_form:HELP_ID
Depending on a variety of elements, you may not be able to change the current status. In particular, only an admin can make an episode live, and only when it is ready and the season is live.
Which episode number is this?
Typically the label is something like "Episode 1", but you may get fancier if you name your seasons.
Original Premiere When was the first time this episode was made available to the public anywhere?
Scheduled Launch The date when this episode is scheduled to appear on the public web site.
Target Launch Date The date on which you would like this episode to go live. Due to other promotional considerations, the scheduled launch may end up being different.
Primary Language What is the primary language of the spoken dialog in this episode?
Production Country What was the primary country in which this episode was filmed?
The title of this episode.
Describe the plot for this specific episode.
Rate this episode to help viewers determine if it is appropriate for them or their children. NOTE: "Young children" should be content designed for young children and "Mature" should be for episodes with strong sexual content or extreme violence.
Define the specific content elements viewers should be informed about before watching this episode.
What is the IMDB URL that goes directly to this episode?

Video Assets

Posters

Portrait Poster
Portrait Poster
508x752 Portrait poster for representing the episode in narrow screen contexts.
Download PSD Template
Landscape Poster
Landscape Poster
1920x1080 Landscape poster for representing the episode in widescreen contexts.
Download PSD Template
carousel_form:HELP_Title

carousel_form:H_Videos

+ Add
Sort by
  • ID
  • Title
  • Access
  • Artists
franchise:L_Loading_Videos
Loading Music Videos
+ Create ➘ Import

Basic Information

The unique ID of this show. Useful for trouble shooting and support requests.
The company or individual who controls the intellectual property for this show.
Depending on a variety of elements, you may not be able to change the current status. In particular, only an admin can make a film, series, or video live, and only when it is ready.
Original Content Did we help fund the creation of this content?
Exclusive Content Are we the only site on which you can find this content?
Main Language The language that occurs most frequently in the show.
Depending on how many languages we are supporting, your work may appear in multiple languages. The title is a little bit different than other information in that your title may not match the language of the work or may have a single title for all non-native uses as well as a native title. The "La Dolce Vita", for example, is known worldwide by it's Italian title and does not get translated into local languages. Sometimes the English title is used everywhere except in the native country, where a work is known by its native title. The choice is yours.
Country of Origin The main country responsible for this show.
The artist or artists behind this music video.
Any guests artists or other key supporting artists in the music video.
A comma-separated list of the directors, writers, or other key creative forces behind the show.
A comma-separated list of the lead actors in the show.
A comma-separated list of the supporting actors in the show.
A comma-separated list of critical crew members who should be mentioned on the show page.
Scheduled Launch The date when this film, series, or video is scheduled to appear on the public web site. Seasons and episodes may have different dates.
Target Launch Date The date on which you would like this show to begin rolling out. We will alter this date to reflect the larger calendar for the site.

Extended Information

Genres One to three genres under which the show should be classified.
Perspectives Perspectives identify the perspective from which the story is being told—the writers, the directors, etc.
Themes Select the themes that should associated with the show.
Identify any aspects of the content viewers should know about before watching this show.
A single-sentence description of the plot.
The synopsis is the main text that encourages a viewer to start watching. It should be a paragraph or two that sets up the story for the viewer and makes them want to see more.
Sometimes people search on things they know to find similar titles. If your show is of interest to fans of well-known movies or series, list them here separated by commas.

Social Media

A comma-separated list of hashtags you use in promoting this work.
The instagram account for this show, if any.
The Twitter account for this show, if any.
The URL for the show Facebook page.
The official web site for this show
The URL for the IMDB page of this film or series.

Integrations

The UA number/tracking ID from your Google Analytics account if you have one.

Video Assets

Posters and Logos

Logo
Logo A logo that we can use when we promote your show. Ideally, this is a transparent PNG so we can overlay it on video promotions artwork we create.
Topshelf Poster
Topshelf Poster
1940x692 The topshelf poster is used when promoting a work on the home screen or one of the category pages or on Apple TV.
Download PSD Template
Portrait Poster
Portrait Poster
508x752 A 508x752 JPG poster that serves as your "tile image" when people browse on mobile devices. The image should include the title.
Download PSD Template
Portrait Background
Portrait Background
2048x2732 This 2048x2732 image serves as the background for your show page in portrait mode. It should be dark with no text.
Download PSD Template
Landscape Poster
Landscape Poster
1920x1080 A 1920x1080 JPG poster that serves as your "tile image" when people browse site content. The title should be present in the graphic.
Download PSD Template
Landscape Background
Landscape Background
1920x1080 This 1920x1080 background should have no text and be dark in color. It is used for the background for your film page in landscape mode.
Download PSD Template
studio:L_Loading_Studios
Loading Studios
+ Create
ID studio_form:HELP_ID
The formal name under which you are organized. If not organized, just use whatever name you want.
The name you commonly use to talk about your studio.
Country The country in which you legally operate.

Creative and Marketing Team

The people listed in this section have full access to manage all works in our system from this studio. To add team members, click the "Invite" link.

+ Invite Team Members

Image Assets

Logo
Logo If you don't have a logo, don't worry about this. If you have one, give it to us!
Sort by
  • ID
  • Family Name
  • Given Name
  • Email
  • Admin
  • Marketing
+ Invite
Sort by
  • ID
  • Family Name
  • Given Name
  • Email
  • Admin
  • Marketing
+ Invite
html:HTML_Staff_Overview
Sort by
  • ID
  • Family Name
  • Given Name
  • Email
  • Admin
  • Marketing
+ Invite
The short name of this channel.
The site title displays at the top of the browser window.

Set Top and Mobile App Store Links

In each of the app store fields, if you have an app for that platform, enter the URL for the link to the web page for your app.
In each of the app store fields, if you have an app for that platform, enter the URL for the link to the web page for your app.
In each of the app store fields, if you have an app for that platform, enter the URL for the link to the web page for your app.
In each of the app store fields, if you have an app for that platform, enter the URL for the link to the web page for your app.
In each of the app store fields, if you have an app for that platform, enter the URL for the link to the web page for your app.

What to Promote

Promote Shows in Hero? If true, shows will rotate in the main hero. Otherwise, just your banner will appear.
Show Films? Does this channel host short films or feature films?
Show Web/TV Series? Does this channel host episodic content like web series or TV series?
Show Music Videos? Does this channel host music videos?
Show Genres? Do you wish to allow viewers to navigate content by genre?
Show Perspectives? Do you wish to allow viewers to navigate content by the perspective of the content creators?
Show Themes? Do you wish to allow viewers to navigate content by content theme?
Show Languages? Do you wish to allow viewers to navigate content by primary language of the content?
Show Countries? Do you wish to allow viewers to navigate content by country of origin of the content?
Global Preroll with Original Content? If you define a global pre-roll as well as an original content pre-roll on the branding settings, selecting yes here will make sure both pre-rolls run before original content. Selecting no will have just the original content pre-roll run.

Social Media Links

A list of hashtags commonly associated with your brand.
The URL for your Facebook page
A URL that points to your main web site
Your instagram account
Your Twitter account

Finance Settings

This section enables you to configure the financial operation of your channel. What questions you need to answer depend both on your status (for-profit or not-for-project) and the ways in which you'd like to accept money.

CurrencyThe default currency for all transactions
Non-profit?Is your organization a legal non-profit entity?
Accept Donations?Do you wish to accept donations from visitors on the site?
Share revenue with creators?Does this channel share revenue with creators?
Allow Tipping?Do you wish to enable tipping functionality so that viewers may tip creators?
Platform Share of TipsWhat percentage of a tip should go to the platform? The rest will go to the creator. %
The primary color is used for things like the header and footer.
The primary contrast color is used for things like text that will appear on top of the primary color. It should therefore contrast well with the primary color.
The secondary color is used for things like menus and other places that need a heavy color to contrast with the primary color.
The secondary contrast color is used for things like text that will appear on top of the secondary color.
The highlight color is used all over the user interface to help highlight elements. It should be bright and contrast well with white.
The error color is used to call out errors. It should not look like any other color in the color palette. In Western cultures, this color is typically a shade of red.
This may seem like a dumb question, but we want to know how you define white in your color palette. Pure white (rgb(255,255,255)) is generally not a good white.
This may seem like a dumb question, but we want to know how you define black in your color palette. Pure black (rgb(0,0,0)) is generally not a good black.
The goal here is to pick a version white that is warmer than your standard white. Ideally, it should have enough off a contrast with your standard white to be noticeable.
Your gray should be a dark enough shade of gray that it will appear on your white and light background colors.
The color of divider lines. It should contrast well with everything else, but not be gaudy.
The color of overlay backgrounds. Use the transparency slider for this. The primary use of this is the transparency for the header navigation.
The color of shadowed elements. In general you won't change this one. Still, it should have some level of transparency to it.

Video Assets

Image Assets

Site Logo An all-white or mostly-white logo for your site that looks good when placed on top of your primary and secondary colors. Ideally, this logo should have a transparent background.
Dark Logo A version of your logo that looks good on a white background. This can be a black logo or a dark color logo. The logo background should, ideally, be transparent.
Favicon
Favicon
32x32 A "favicon" is the tiny icon that shows in your browser tabs and history. It should be a square graphic that looks good small.
Banner Poster
Banner Poster
1940x692 This is the main banner that appears on your home page by default and may always display depending on whether you have hero promotion set in channel settings.
Download PSD Template
Social Banner
Social Banner
1920x1080 This poster (1920x1080) is what people will see in Facebook and other social media when your site shared is shared on social media.
Download PSD Template
Original Content Icon Icon or logo that we show on film/series/music video pages for content produced by this channel.
Exclusive Content Icon Icon or logo that we show on film/series/music video pages for content exclusive to this channel.

Mock Home Page

Rotation
Mock Classification Genre
brand_form:L_Landscape_Poster

Mock Film Page

brand_form:L_Landscape_Poster
Title (English)
Sharing
Team
Synopsis
Screenings

Mock Dialog Page

Title

Message

Button
Select one language as the site's "primary language" and any number of other languages as "supported languages".

In practice, there's not much difference between the primary language and supported languages except the system will default to the primary language when the context is unclear or global. We always add English into the mix for support purposes. If you would like us to support a language not listed here, we can add support for a fee. The process involves us building an initial machine language translation of the site and then sending that data to a translator (and thus the fee).

PICK ONLY THE BARE MINIMUM OF LANGUAGES NEEDED FOR YOUR AUDIENCE. We do machine translation of all user-generated content and selecting too many languages can create confusion for some audiences. Once you make changes, it may take a few hours for the new languages to show up on the site.
The primary language used by the site for default presentation of content when the context is unclear or shared.
Supported Languages A list of languages other than the primary language you wish to support on your site. Include only languages core to your viewer base.

Dictionaries

The text that appears on this web site and in the various portals is stored in dictionaries with translations for all supported languages. Select a dictionary below to customize the text creators, judges, and the public see on your site. You may manually provide your own translations or let the cloud take a first pass at performing translations.

NOTE: The full list of dictionaries on the left do not appear in production. Only the subset of dictionaries relevant to site customization are shown. Editing dictionaries in this development environment impacts all customers for this platform and become active for all customers on their next dictionary cache rebuild.

The "creators" dictionary contains the text for the Creator Portal.

settings:HTML_Dictionary_Judging_Desc

The "public" dictionary contains the text for the pubic site.

The "email" dictionary contains the text for the emails that we send.

To replace text in our interface with terminology specific to your site or to substitute your own translations, search for the word you want to replace to find any matches in the dictionary. You may then select the word or phrase you want to change and manage the text and its translations.

Email Settings

<p>The email settings define where emails sent by the SparqStream platform originate. After you change the email sender, you will receive an email from <b>Amazon Web Services</b> asking you to confirm the email.</p><p>IMPORTANT: ALL EMAILS YOU SEND WILL FAIL SILENTLY UNTIL YOU CONFIRM YOUR EMAIL!</p>
The name recipients will see when they receive email from the system. It can either be the name of a real person or simply the name of the festival itself.
The email address from which all email will be sent. Replies will go back to this email address. It should be something that recipients will recognize and open.
Test Email Settings

This section allows you to manage a click-through-agreement between your channel and your creators. If you have an offline process, leave this section empty. Otherwise, add your agreement and every creator will be required to read and agree to the latest version before uploading any assets.

Sort by
  • ID
  • Version
  • Date
+ Create

Online Agreement

When creators login to the site for the first (or for the first time after you have updated the agreement), they will be presented with the text specified in the latest version of this agreement. We will store the user's agreement along with their IP and a verifiable digest of the agreement.

You cannot edit an existing version. You may only create new versions. You may enter HTML markup.
This is the text of your agreement. You may not correct any mistakes. It may include HTML tags.

ID 
Version 
Date 
Digest 

Agreement

Sort by
  • ID
  • Genre
+ Create

Genres are the most common way to classify films and episodic content. In this section, you can customize the list of genres supported by the site.

Sort by
  • ID
  • Theme
+ Create

Themes are a free-form way of categorizing content in a way that reflects your site.

Sort by
  • ID
  • Perspective
+ Create

A perspective represents the creative lens through which the work was developed&mdash;the life experience of the writers or series creators. Customize the list of perspectives to fit your site's diversity objectives.

PRICING

If you don’t have an Apple ID or Google account, click either button and follow the prompts to create a new account.

creator:TITLE_New_Creator

creator:HTML_New_Creator
creator:HELP_New_User_Email
creator:HELP_Given_Name
creator:HELP_Family_Name
creator:HELP_Invitation_Message

New Staff Member

To grant a person access to the staff portal, enter their contact information and specify what access rights they should have.

staff:HELP_New_User_Email
The first name or given name of the person you are inviting.
The last name or family name of the person you are inviting.
MarketingThe marketing role is mostly read-access, with some ability to manipulate marketing data like film descriptions and posters.
ObserverThe observer role is a read-only role and members of this group with no other access may be limited in their ability to access sensitive data.
ProgrammingThe programming role has global access to everything.
If you would like to add your own message to be included in the email that goes out to this person, enter that message here.

Cancel

Enter the code below into your set top device to associate it with your account.

Download SRT Download VTT Replace Delete Captions
CountryThe country in which you legally operate.

Set Captions

Open or ClosedWhat type of captions do you have for this language? Open captions are captions that are embedded in the video stream. Closed captions, on the other hand, are included in a separate file that you will upload.

Select a Language

LanguageStart typing the name of the language you want to select in the box. You can type the name of that language in any language.
CountryLanguages vary slightly from country-to-country. Identify the country representing the dialect of the language you are selecting.

Recipients This is the list of people who will be sent your message.
The subject of your message.
The main content of your message.
Cancel
The title as it will appear on the public site
When searching, the user can enter these keywords as well as the title.
Cancel

Add a New Show

This form contains the minimum information we need to set up a show in the system. Once created, you can edit all of the other data as you get it.
From Existing Studio?Select "existing" if the title you are creating comes from an existing studio, otherwise "new".
Studio CountryThe country in which the studio is located for payments purposes.
StudioThe company or individual who controls the intellectual property for this show.
Main LanguageThe language that occurs most frequently in the show.
Country of OriginThe main country responsible for this show.
Cancel

Create a Studio

A studio in our system is an entity that produces the works we stream on our channel. It has the contractual relationship with us and may engage in economic activity on the platform.
CountryThe country in which you legally operate.

Does this video have any dialog?Check yes if your video include any dialog
Which season number is this?
season_form:HELP_Name
Seeka TV

Loading the Sparq Streaming Platform Staff Portal. This will take about a minute

The Sparq Streaming Platform